Wet 2 piece Set

Dejasssbeautylounge Return Policy

 

1. Returns Eligibility:

   - To be eligible for a return, the item must be unused, undamaged, and in its original packaging.

   - Certain items such as perishable goods, custom-made products, and downloadable software are not eligible for return.

 

2. Timeframe for Returns:

   - Customers have [3] days from the date of purchase to initiate a return.

 

3. Return Process:

   - To initiate a return, customers must contact our customer support team through [contact information].

   - Our team will provide further instructions and a return authorization number (RMA) if applicable.

   - Customers are responsible for shipping the item back to Dejasssbeautylounge at their expense, unless the return is due to a defect or error on our part.

 

4. Refund and Exchange:

   - Once we receive the returned item and verify its condition, we will process the refund or exchange as per the customer's preference.

   - Refunds will be issued using the original payment method.

   - Exchanges are subject to product availability.

 

5. Damaged or Defective Items:

   - If the item received is damaged or defective, please notify our customer support team within [1-2] days of receiving the product.

   - We may request photos or other evidence to assess the issue.

   - We will provide a replacement or issue a full refund, including return shipping costs, for damaged or defective items.

 

6. Restocking Fee:

   - A restocking fee may apply for certain items or circumstances, and it will be communicated to the customer during the return process.

 

7. Non-Refundable Costs:

   - Shipping and handling charges are non-refundable, unless the return is due to our error.

 

8. Final Sale Items:

   - Items marked as "Final Sale" cannot be returned or exchanged.

 

9. Refund Processing Time:

   - Please allow [3-7] business days for the refund to be processed after we receive the returned item.

 

10. Changes to the Return Policy:

   Dejasssbeautylounge reserves the right to update or modify this return policy at any time without prior notice. Please refer to our website for the most current version.

 

If you have any questions or need further clarification, feel free to reach out to our customer support team. Thank you for shopping with us!

Dejasssbeautylounge Shipping Policy

 

• Processing Time:

   - Orders are typically processed within [3-14] business days after payment confirmation. 

 

2. Shipping Costs:

   - Shipping costs are calculated based on the destination, weight, and shipping method selected during checkout.

   - Customers can view the shipping charges before finalizing their order.

 

3. Shipping Destinations:

   - We ship to addresses within USA & UNITED KINGDOM.

   - Please note that certain items may have shipping restrictions to specific locations due to legal regulations.

 

4. Shipment Tracking:

   - Once the order is shipped, customers will receive a shipping confirmation email with tracking information, allowing them to monitor the status of their shipment.

 

5. Delivery Timeframe:

   - The estimated delivery time depends on the selected shipping method and the destination.

   - Standard shipping may take [7] business days.

   - Express shipping may take [1-2] business days.

   - Overnight shipping typically delivers within [1] business days.

   - Please note that these timeframes are approximate and may be subject to delays due to unforeseen circumstances or holidays.

 

6. Multiple Shipments:

   - In some cases, an order may be shipped in multiple packages, depending on item availability and location.

 

7. Order Status Updates:

   - Customers can check their order status by logging into their account on our website or by contacting our customer support team.

 

8. Delivery Attempts:

   - Our shipping partners will attempt to deliver the package to the provided address. If delivery is unsuccessful, a delivery notification will be left, and customers may need to arrange a re-delivery or pick up the package from a designated location.

 

9. Delayed or Lost Shipments:

   - In rare cases of delayed or lost shipments, please contact our customer support team, and we will work with the shipping carrier to resolve the issue.

 

10. International Shipping:

   - For international orders, customers are responsible for any customs duties, taxes, or import fees levied by their country's customs department.

 

11. Changes to the Shipping Policy:

   Dejasssbeautylounge reserves the right to update or modify this shipping policy at any time without prior notice. Please refer to our website for the most current version.

 

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer support team. Thank you for choosing Dejasssbeautylounge!